Category: CUSTOMER SERVICE
Hug Your Haters
by Jay Baer
The saying goes “Haters gonna Hate”. But what do we do if it’s our prospective customers or clients?
What if you could overdeliver for customer service and WOW your customers and followers (even if they get a little cranky)?
Jay Baer “Baer’s insights and tactics will teach you how to embrace complaints, put haters to work for you, and turn bad news into good outcomes.